Brand New Citizen CL-S400DT 203 DPI Direct Thermal Label Barcode Printer

SKU: LPr-Ctz-CLS400DT-New-203SU


Availability: In stock

Excl. Tax: £258.99 Incl. VAT: £310.79

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Citizen CL-S400DT 203 DPI Direct Thermal Label Barcode Printer

Serial USB

Product Description

Brand New Citizen CL-S400DT 203 DPI Direct Thermal Label Barcode Printer

The Citizen CL-S400DT is ideal for performance ticket & label printing. It features a compact footprint and metal mechanism for strength and durability.

Features & Benefits:

  • Media roll holder or fanfold stacked media • Optional cutter and peeler
  • Internal USB, Serial, Parallel and Ethernet interface configurations
  • Adjustable media sensors for tags with unusual cut-outs or black marks • Standard tear-bar for perforated tags or optional autocutter
  • Both Zebra® and Datamax® emulations as installed as standard • BASIC interpreter for code conversion and support for other ticketing emulations
  • Built-in ENERGY STAR® power supply, 220-240V, 50-60Hz
  • Self-contained metal mechanism for durable operation
  • Hi-Lift™ mechanism for easy media loading


  • Fanfold Labels
  • Retail Swing Tags
  • Shelf-Edge Tags
  • Boarding Passes
  • Ticket Bureaux
  • Event Ticketing


The CL-S400DT satisfies today‘s demand for green IT products starting from production and packaging to utilisation and recycling. The integrated ENERGY STAR® power supply is one of the most efficient at managing power consumption.

Fanfold or Roll Media

The CL-S400DT can make fanfold tickets as well as standard roll media for labels or receipts.

Easy-read LCD Panel

The LCD panel enables fast and simple configuration. It also flashes red when an error occurs, instantly alerting the operator.

The level of comprehensive technical support we provide our customers is what really makes us stand out from the crowd. Even the most technically-minded user may need a little hand-holding. We can remotely connect to your computer to help with driver installations and printer settings, so you’re never left struggling or wasting time trawling through user manuals.

Printer Specification

Technical Data Details
Printing •Resolution: 203 dpi (8 dots per mm)
•Technology: Direct Thermal
•Speed: 6 inches per second (150 mm/s)
•Print Width: 4.10 inches (104.1 mm)
•Emulations (Languages): Datamax® I-Class™ & DMX400™, Zebra® ZPL-II®. Cross-Emulation™ automatic detection BASIC interpreter for data stream processing and ticketing emulations
•Roll Size (max), Core size: 5 inches (125 mm) diameter with standard holder. Core size: 1 inch (25mm)
Media •Sensor: Fully adjustable with label gap, card notch and black registration mark
•Roll Size, Core Size: aaa
•Length: 0.25 inches to 32.00 inches (6.35 mm to 812.8 mm)
•Width: 0.77 inches to 4.65 inches (19.5 mm to 118.0 mm)
•Thickness: 0.0025 - 0.01 inches (0.0635 - 0.254 mm)
System •Interfaces: Serial (RS-232C), USB (version 2.0, full speed)
•Optional Interfaces: Parallel (IEEE-1284), Ethernet (10/100 BaseT)
•Case, Mechanism: Hi-Open™ plastic case with safe close. Hi-Lift™ metal mechanism
•Control Panel: 16x2 LCD with two-colour backlight. 4 buttons and sophisticated menu and configuration system
•Resident memory: 16.0 MB total, 1.0 Mb available for user
•Flash (Non-Volatile Memory): 8.0 MB total, 1.0 Mb available for user
•Autocutter Option: Guillotine type, Dealer Installable
•Emulations: 300,000 cuts on media 0.06-0.15mm; 100,000 cuts 0.15-0.25mm
•Drivers: CD including design software supporting Windows®, XP®, 2003, 2008, Vista™, Windows 7
Physical Characteristics Size (W x D x H): 206 x 149 x 150mm
•Weight: 2.68 Kgs (excluding roll holder)
•Printer, Head Warranty: 2 Years for Printer; 30 Kms or 6 months on Printheads
Additional Information
Additional Information
Name Brand New Citizen CL-S400DT 203 DPI Direct Thermal Label Barcode Printer
SKU LPr-Ctz-CLS400DT-New-203SU
Free Shipping No
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Support Package

Infocus Support Packages for Plastic Card Printers:


In addition to support supplied by the manufacturer, our Infocus technical team provide a full “hand-holding” service which includes the remote setup of printers and software on up to two computers. We will also assist with remote software training to get you or your staff completely up and running. Moving forward, Infocus will assist with any technical problems for as long as you have the printer and you continue to buy consumables from us (we price match our competitors). Response time from opening a support ticket is usually within 4 hours and no more than 1 working day.  We aim to resolve issues which can be fixed by remote connection within 24 hours (1 working day – weekends and public holidays are excluded).

Under a standard RTB (return to base) warranty: Should your machine become faulty after the first 30 days then you will need to cover the cost of getting the printer back to us for repair.

Full support is provided for software supplied by us. If a problem is found with 3rd party software not supplied by Infocus ID, we may have to refer you to that product’s support team.

Cost: FREE with all printers purchased from Infocus ID. Otherwise the price is £99 + VAT per year.


Available in the UK only:

In addition to the Bronze package, response time from opening a ticket will be much faster and wherever possible we will endeavour to handle any issues instantly. We will aim to resolve your issue completely within 4 working hours and if we cannot do this we will book your printer in for repair and issue a loan unit within 1 working day.

You will receive a loan unit at no extra cost should your machine need to come in for repair. All courier costs will be covered by Infocus for repairs and loan units. A deposit will be required by credit card to receive a loan unit. The deposit will be fully refunded the same day we receive the loan printer back.


Direct to card printers: £139 per year.

Re-Transfer card printers £259 per year

Printer must be purchased from Infocus ID Ltd or the price rises by £60 per year. Prices exclude VAT.


The Gold package includes all the benefits found in the Bronze and Silver packages together with service cover for out of warranty printers. All labour and parts (mechanical and electrical) are covered except for the Mainboard, Printhead and Encoders (if fitted).


Direct to card printers: £219 per year.

Re-Transfer card printers £299 per year

Printer must be purchased from Infocus ID Ltd or the price rises by £60 per year. Prices exclude VAT.


Gold package plus cover for all parts including mainboard and printhead. Terms and conditions apply*.

Cost: Varies per printer model. Please request a quote.


Platinum service with the addition of on-site service by a trained engineer within 24 hours.

Cost: Varies per printer model. Please request a quote.


*Physical damage to printheads, data and power ports is not included. For continued printhead cover a cleaning cycle will need to be performed on the printer at least every 1000 cards printed. This information is stored digitally in each printer and cannot be disputed. Should a data port be physically damaged (such as a USB port) on the printer’s PCB (usually the mainboard), we will attempt to repair the PCB free of charge. In some occasions though, the PCB may be damaged past repair, in which case we reserve the right to charge for a new PCB.