Refurbished Evolis Primacy Expert Direct To Card ID Printer

SKU: IDPr-Evo-PriExp-Ref


Availability: In stock

Excl. Tax: £495.00 Incl. VAT: £594.00

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The Primacy Expert Duplex Dual Sided printer uses advanced encoding technologies. It is extremely fast, powerful, and efficient. This desktop printer is the best solution for issuing personalized cards, from the most simple to the most secure.
The Primacy Expert is available in single and dual-sided versions. You can customise your printer according to your needs by adding magnetic stripe, contact or contactless chip encoders. As the Primacy evolves according to your needs, you can activate on site the dual-sided printing option.

The Starter Pack provides you with the following:

  • New R5F008EAA (YMCK0) Colour Ribbon good for 300 cards

  • 100 Standard Blank HQ White Cards

  • Power adapter & USB Printer cable

  • Card printing design and database software

Product Description

Refurbished Evolis Primacy Expert  Direct To Card ID Printer 


  • Card feeder and output hopper at the front
  • Government photo IDs for agency inspectors and public safety officers
  • Customer loyalty / event card


  • Employee, contractor, and visitor ID cards
  • Government photo IDs for agency inspectors and public safety officers
  • Photo IDs for assistance program participants
  • Parking lots
  • Library cards
  • Casino frequent player cards
  • Payment
  • Health care staff and patient IDs including health card
  • Leisure parks, recreation resort passes, ski resort passes, and club membership cards
  • Identification Card
  • Transit and transport pass card
  • Customer loyalty / event card


Thanks to its high capacity card feeder and output hopper, the printer offers a large autonomy. The Primacy Expert is perfect for printing large runs because it customises colour cards in record time: up to 225 cards per hour for single-sided printing and 140 cards per hour for dual-sided. You save time and increase productivity.

The Primacy Expert printer features 300 dpi photographic resolution and edge-to-edge printing for perfect print quality. Your cards exude a professional image for your organization.

FULLY TESTED, CLEANED & SERVICED - By trained industry experts.

This machine has been professionally refurbished by our experienced and industry-trained engineers. The level of comprehensive technical support we provide our customers is what really makes us stand out from the crowd. Even the most technically-minded user may need a little hand-holding. We can remotely connect to your computer to help with driver installations, printer settings, and even show you how to use the card printing software provided in the starter pack, so you’re never left struggling or wasting time trawling through user manuals.

Card printers are not standard consumer equipment and buying a used card printer online can be daunting. With our unparalleled service, you can rest assured that the machine will be in perfect working order, expertly cleaned, and fully supported. We back this up with a 90-day RTB guarantee, lifetime technical support and discounted repair & service costs thereafter.

Printer Specification

Technical Data Details
Printing •Print resolution: Standard 300 x 300 dpi resolution
•Print Area: Single-sided printing, edge-to-edge
•Direct-to-card dye-sublimation/Resin thermal transfer
Print speed •Full-colour printing (YMCKO): up to 190 - 225 cards/hour
•Monochrome printing: up to 600 - 850 cards/hour
Plastic cards accepted •Type: PVC cards, composite PVC cards, PET cards, ABS cards, special varnished cards
•Size: ISO CR80 - ISO 7810 (53.98 mm x 85.60 mm)
•Thickness: 0.25 to 1.25 mm (10 to 50 mil), gauge adjustment (0.25 mm - 10 mil only for monochrome printing)
Feeder / Hopper •Card input feeder capacity: Up to 100 cards (0.76 mm – 30 mil)
•Card output hopper capacity: Up to 100 cards (0.76 mm – 30 mil)
System •Communications: USB
•Resident memory: 32 MB RAM
•Graphical notifications from the printer2 : cleaning alerts, empty/low level ribbon and card alerts, etc.
•Reject tray capacity: 30 cards (0.76 mm – 30 mil)
•Printer LEDs
•Evolis Premium Suite® for Windows® Mac OS X (from 10.5 onwards) Linux
•Support for Kensington® security lock
•Standby, sleep modes & reduced energy consumption
Physical Characteristics •Electrical requirements: Free Voltage (AC100 / 240V, 50/60 Hz)
•Physical dimensions: Size (H x W x D) without reject tray: 247 x 205 x 381 mm (9.72’’ x 8.07’’ x 14.99’’)
•Weight: 4.02 kg (8.86 lbs)
Additional Information
Additional Information
Name Refurbished Evolis Primacy Expert Direct To Card ID Printer
SKU IDPr-Evo-PriExp-Ref
Free Shipping No
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Support Package

Infocus Support Packages for Plastic Card Printers:


In addition to support supplied by the manufacturer, our Infocus technical team provide a full “hand-holding” service which includes the remote setup of printers and software on up to two computers. We will also assist with remote software training to get you or your staff completely up and running. Moving forward, Infocus will assist with any technical problems for as long as you have the printer and you continue to buy consumables from us (we price match our competitors). Response time from opening a support ticket is usually within 4 hours and no more than 1 working day.  We aim to resolve issues which can be fixed by remote connection within 24 hours (1 working day – weekends and public holidays are excluded).

Under a standard RTB (return to base) warranty: Should your machine become faulty after the first 30 days then you will need to cover the cost of getting the printer back to us for repair.

Full support is provided for software supplied by us. If a problem is found with 3rd party software not supplied by Infocus ID, we may have to refer you to that product’s support team.

Cost: FREE with all printers purchased from Infocus ID. Otherwise the price is £99 + VAT per year.


Available in the UK only:

In addition to the Bronze package, response time from opening a ticket will be much faster and wherever possible we will endeavour to handle any issues instantly. We will aim to resolve your issue completely within 4 working hours and if we cannot do this we will book your printer in for repair and issue a loan unit within 1 working day.

You will receive a loan unit at no extra cost should your machine need to come in for repair. All courier costs will be covered by Infocus for repairs and loan units. A deposit will be required by credit card to receive a loan unit. The deposit will be fully refunded the same day we receive the loan printer back.


Direct to card printers: £139 per year.

Re-Transfer card printers £259 per year

Printer must be purchased from Infocus ID Ltd or the price rises by £60 per year. Prices exclude VAT.


The Gold package includes all the benefits found in the Bronze and Silver packages together with service cover for out of warranty printers. All labour and parts (mechanical and electrical) are covered except for the Mainboard, Printhead and Encoders (if fitted).


Direct to card printers: £219 per year.

Re-Transfer card printers £299 per year

Printer must be purchased from Infocus ID Ltd or the price rises by £60 per year. Prices exclude VAT.


Gold package plus cover for all parts including mainboard and printhead. Terms and conditions apply*.

Cost: Varies per printer model. Please request a quote.


Platinum service with the addition of on-site service by a trained engineer within 24 hours.

Cost: Varies per printer model. Please request a quote.


*Physical damage to printheads, data and power ports is not included. For continued printhead cover a cleaning cycle will need to be performed on the printer at least every 1000 cards printed. This information is stored digitally in each printer and cannot be disputed. Should a data port be physically damaged (such as a USB port) on the printer’s PCB (usually the mainboard), we will attempt to repair the PCB free of charge. In some occasions though, the PCB may be damaged past repair, in which case we reserve the right to charge for a new PCB.