Refurbished Fargo HDP5000 Direct To Card ID Printer Single Laminator Unit Upgrade

SKU: INFPID081

Fargo / HID

Availability: Out of stock

Excl. Tax: £395.00 Incl. VAT: £474.00
Refurbished Fargo HDP5000 Direct To Card ID Printer Single Laminator Unit Upgrade
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Refurbished Fargo HDP5000 Direct To Card ID Printer Single Laminator Unit Upgrade

Applying a holographic overlaminate or holographic HDP Film to the front of an ID card improves its durability and security, this FARGO HDP5000 single laminator unit upgrades your printer by a simple, 2 minute bolt on process.

This machine has been professionally refurbished by our experienced and industry trained engineers.  Card printers are not standard consumer equipment and buying a used  card printer online can be daunting.  With our unparalleled service you can rest assured that the machine will be in perfect working order, expertly cleaned and fully supported. We back this up with a 90 day RTB guarantee, lifetime technical support and discounted repair & service costs thereafter.

The level of comprehensive technical support we provide our customers is what really makes us stand out from the crowd. Even the most technically minded user may need a little hand holding and we can remotely connect to your computer to help with driver installations, printer settings and even show you how to use the card printing software provided in the starter pack, so you’re never left struggling or wasting time trawling through user manuals.

Re-transfer starter Pack final  

Additional Information
Additional Information
Name Refurbished Fargo HDP5000 Direct To Card ID Printer Single Laminator Unit Upgrade
SKU INFPID081
Free Shipping No
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Support Package

Infocus Support Packages for Plastic Card Printers:

Bronze:

In addition to support supplied by the manufacturer, our Infocus technical team provide a full “hand-holding” service which includes the remote setup of printers and software on up to two computers. We will also assist with remote software training to get you or your staff completely up and running. Moving forward, Infocus will assist with any technical problems for as long as you have the printer and you continue to buy consumables from us (we price match our competitors). Response time from opening a support ticket is usually within 4 hours and no more than 1 working day.  We aim to resolve issues which can be fixed by remote connection within 24 hours (1 working day – weekends and public holidays are excluded).

Under a standard RTB (return to base) warranty: Should your machine become faulty after the first 30 days then you will need to cover the cost of getting the printer back to us for repair.

Full support is provided for software supplied by us. If a problem is found with 3rd party software not supplied by Infocus ID, we may have to refer you to that product’s support team.

Cost: FREE with all printers purchased from Infocus ID. Otherwise the price is £99 + VAT per year.

Silver:

Available in the UK only:

In addition to the Bronze package, response time from opening a ticket will be much faster and wherever possible we will endeavour to handle any issues instantly. We will aim to resolve your issue completely within 4 working hours and if we cannot do this we will book your printer in for repair and issue a loan unit within 1 working day.

You will receive a loan unit at no extra cost should your machine need to come in for repair. All courier costs will be covered by Infocus for repairs and loan units. A deposit will be required by credit card to receive a loan unit. The deposit will be fully refunded the same day we receive the loan printer back.

Cost:

Direct to card printers: £139 per year.

Re-Transfer card printers £259 per year

Printer must be purchased from Infocus ID Ltd or the price rises by £60 per year. Prices exclude VAT.

Gold:

The Gold package includes all the benefits found in the Bronze and Silver packages together with service cover for out of warranty printers. All labour and parts (mechanical and electrical) are covered except for the Mainboard, Printhead and Encoders (if fitted).

Cost

Direct to card printers: £219 per year.

Re-Transfer card printers £299 per year

Printer must be purchased from Infocus ID Ltd or the price rises by £60 per year. Prices exclude VAT.

Platinum:

Gold package plus cover for all parts including mainboard and printhead. Terms and conditions apply*.

Cost: Varies per printer model. Please request a quote.

Diamond:

Platinum service with the addition of on-site service by a trained engineer within 24 hours.

Cost: Varies per printer model. Please request a quote.

 

*Physical damage to printheads, data and power ports is not included. For continued printhead cover a cleaning cycle will need to be performed on the printer at least every 1000 cards printed. This information is stored digitally in each printer and cannot be disputed. Should a data port be physically damaged (such as a USB port) on the printer’s PCB (usually the mainboard), we will attempt to repair the PCB free of charge. In some occasions though, the PCB may be damaged past repair, in which case we reserve the right to charge for a new PCB.