Shipping

Infocus ID uses DPD and TNT courier services as standard, but may utilise alternatives when necessary to do so.

Stock items are usually shipped the same day for orders received before 2pm (12 noon for refurbished printers). Any items out of stock, personalised or bespoke items will take longer. If you require any of these items urgently, please call our customer service team on +44 (0)1724 277777

Infocus ID’s standard working days are Monday to Friday, excluding public holidays. Orders confirmed over a weekend and in stock are shipped on Monday. For bespoke or non-standard items our customer service team will contact you.

Carriage charges

Standard delivery for all stock orders placed on the Infocus ID website for UK mainland (Not including Northern Ireland) deliveries are subject to £6 carriage charge, unless the order value exceeds £150 ex-VAT. Orders over £150 are shipped FOC

Standard carriage charges are £12.95 per order for non-Mainland UK addresses including Scottish Highlands, offshore islands, Northern Ireland and Republic of Ireland. This is a 2 working day service. Next day services are available on request.

A range of standard and express services are available for Europe and Worldwide.

All carriage charges are determined by the specified delivery address and the type of service selected

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